Subscription Terms

01The plan

These Subscription Terms are part of the Terms of Service between you and DeftBid (Tarsow Creative, LLC).

DeftBid Pro is a single plan. It covers the phone app, the web app, unlimited bids, unlimited customers, and every feature in the product.

One subscription covers all your devices.

02Trial

14 days free. No card required to start. Subscribing during the trial ends it and starts your paid plan that day.

One free trial per person. A new account whose email address or Apple ID has already had a DeftBid trial starts without one — counting an address that differs only by a +tag, or at Gmail by dots, and counting accounts that have since been closed. It opens at the subscribe screen.

We may require the account’s email address to be verified before the trial starts. An account created with an email address and a password is then held at a screen that waits for the link we send until it is opened; an account signed in with Google or Apple is verified already. During the trial you can send up to 25 bids and up to 30 customer emails a day, and your customers can start signing up to 25 of your change orders; these limits are the trial’s, and a paid plan has none of them. A change order your customer has not started signing when the trial ends cannot be signed until you subscribe.

At the end of the trial nothing is deleted: your bids and your price book stay in your account. Access stops, though — until you subscribe, DeftBid shows the subscribe screen in place of your work, so you cannot open a bid, use your price book, or send anything.

03Price

$29.99 per month, or $299.99 per year (saving $59.89).

The same price applies whether you subscribe at deftbid.com or through the App Store or Google Play.

Prices are in US dollars and exclude any tax your jurisdiction adds.

04Billing and renewal

A monthly subscription renews automatically for another month, and an annual subscription renews automatically for another year, in each case until you cancel. DeftBid charges the payment method on file at the start of each renewal period.

Subscribe on the web and Stripe processes your card; manage or cancel from Plan in the app, which opens your Stripe billing portal.

Subscribe through a store and that store bills you; manage or cancel in your App Store or Google Play subscription settings. DeftBid does not cancel a store subscription for you. If a renewal charge fails, DeftBid may retry it, and your access continues through the grace period the Terms of Service describe before it is cut off for non-payment.

05Cancelling and refunds

Cancel any time and keep access until the period you have paid for ends.

Web subscriptions: the unused part of a period is not refunded, whether you cancel or delete your account. DeftBid may refund a charge as a goodwill gesture, but does not promise to.

Store subscriptions: refunds are handled by Apple or Google under their policies.

None of this affects any right to a refund that the law gives you.

06Price changes

DeftBid will give you notice in the app and by email at least 30 days before a price increase, and the increase applies starting with your next renewal after that notice.