Terms of Service

01What DeftBid is

Tarsow Creative, LLC, doing business as DeftBid (“DeftBid”), provides the DeftBid service described in these terms. DeftBid is subscription software for general contractors and subcontractors to create, send, and electronically sign construction bids, invoice for the work, manage a price book, and store customer and job records. It is software, not a party to your contracts.

The agreements you create are between you and your customer. Their terms, prices, warranties and scope are yours.

02What DeftBid is not

We are not your lawyer, your accountant, or your licensing board. Default terms and template language in the app are starting points, not legal advice. The same holds for money: DeftBid totals what you enter and applies the tax rate you set, on an invoice as on a bid. Whether that rate is the right one, and what you owe on what you collect, are yours.

We do not guarantee that a bid written in DeftBid satisfies the contract requirements of your state or trade. That remains your responsibility.

We do not collect, hold, or disburse your customers’ money. An invoice in DeftBid is a bill you issue and a record you keep: marking one paid tells DeftBid what already happened between you and your customer, by whatever means the two of you arranged. Chasing an unpaid invoice is a courtesy reminder sent in your name, not a collection service, and DeftBid is not a party to the debt.

03Your account

You are responsible for what happens under your account and for keeping your sign-in secure. Notify DeftBid at support@deftbid.com without delay if you believe someone has accessed your account without permission.

One subscription is for one contracting business. Sharing an account across separate businesses is not permitted. DeftBid may require a separate subscription for each additional contracting business and may suspend an account used for more than one.

You must be at least 18 years old and have the authority to bind your business to these terms.

You represent that you are subscribing for a business or trade purpose, not primarily for personal, family, or household use.

04Your content

Everything you put into DeftBid — your bids, price book, templates, photos, and customer records — is yours. Nothing in these terms transfers ownership to us.

The price catalog and default template language DeftBid ships are ours: DeftBid grants you a non-exclusive, non-transferable license to use them for running your contracting business, and adopting or editing an entry into your own price book does not change that.

You give DeftBid permission to host, copy, process, and display that content in order to run the service: storing it, showing it to the customers you send it to, generating documents from it, and running the features you point at it, including AI features. Running an AI feature may send the specific text you submit to that feature to DeftBid’s AI service provider to generate the result, as described in the Privacy Policy. That permission exists so the software can work, lasts only as long as your content is in the service, and does not make your content ours. When a document is signed, its snapshot becomes part of the signature record, and this permission covers that record for as long as DeftBid or its e-signature provider keeps it, as described in the Privacy Policy.

05Electronic signatures

DeftBid captures electronic signatures and the record around them: consent, time, address, device, and a snapshot of the exact document agreed to.

Electronic signatures are enforceable in the United States under the ESIGN Act and state UETA equivalents, provided each signer consented to sign electronically. DeftBid captures that consent from both parties: from your customer before they sign, and from you before you counter-sign.

Before signing, your customer is shown a consent disclosure covering their right to a paper copy, their right to withdraw consent before signing, and the software and device needed to view and keep the documents. It is published in one version per language — esign-consent-v1-2026-06 in English and esign-consent-v1-2026-06-es in Spanish — and your customer is shown the version for the language the bid is being read in. The signature record stores which of those versions was shown, and in which language. We never rewrite a published version: if that disclosure changes we publish a new version in each language and ask future signers to agree to it again, so the record always says which text a signer actually accepted.

Your own counter-signature is consented to separately: before you counter-sign, DeftBid shows you a short disclosure covering your agreement to use electronic records and signatures and your authority to sign for your business, and records which version you accepted. That disclosure is published in a single version, in English: contractor-esign-consent-v1-2026-09. It follows the same never-rewrite rule.

You are responsible for any additional contract requirements your jurisdiction imposes — including license disclosures, cancellation-right notices, and mandatory contract language.

06Availability

DeftBid works to keep the service available, but does not guarantee uninterrupted service or that your data will never be lost, delayed, or exposed.

Your work may also be cached on your device, which can let you keep drafting during a brief outage.

We are not responsible for delay or failure caused by events outside our reasonable control — an internet outage, a disaster, an act of government.

07Ending it

Cancel any time. You keep access until the end of the period you paid for.

Export your data before you close the account. It is in the account menu, and on the phone the subscribe screen carries it too once a trial or subscription ends — so an account that has lapsed can still take its records, from any device.

We may suspend an account for non-payment, for use that harms other people, or for use that breaks these terms — including bulk-extracting DeftBid’s price catalog or default templates for resale or redistribution rather than for running your own contracting business. DeftBid will not end access for non-payment without a grace period in which you can update your payment method. DeftBid may also end an account entirely for a serious or repeated violation of these terms.

08Liability

To the extent the law allows, DeftBid’s liability is limited to what you paid us in the previous twelve months.

We are not liable for lost profit, lost jobs, or disputes with your customers.

DeftBid is provided “as is” and “as available”. To the extent the law allows, we make no implied warranties — including merchantability, fitness for a particular purpose, and non-infringement. The promises in these terms are the promises we make.

If someone brings a claim against DeftBid arising from your use of the platform — your bids, your prices, or your agreements with your customers — you agree to defend us against it and to cover what it costs us, including our reasonable legal fees and any judgment or settlement that results. This does not apply to a claim caused by DeftBid’s own negligence, willful misconduct, or breach of these terms. This is the other half of DeftBid not being a party to your contracts.

DeftBid will defend you against a claim that DeftBid’s software, as provided to you and used within these terms, infringes a third party’s United States patent, copyright, or trademark, and will cover the resulting costs, subject to the liability limit above.

09Governing law and disputes

These terms, the Privacy Policy, and the Subscription Terms are governed by the law of the State of Utah, without regard to its conflict-of-law rules.

Except for the small claims and injunctive relief rights below, you and DeftBid agree to resolve any dispute arising out of or relating to these terms, the Privacy Policy, or the Subscription Terms through binding arbitration instead of in court.

Before starting an arbitration, the party with the dispute must send the other party written notice describing it, and the parties will spend 30 days trying to resolve it informally. Send notice to DeftBid at the address below. DeftBid will send notice to the email address on your account.

The arbitration is administered by the American Arbitration Association under its Commercial Arbitration Rules, and takes place in Cache County, Utah, unless the parties agree in writing to a different location. A single arbitrator decides the dispute, selected through the American Arbitration Association’s normal process for that case type.

Each party pays its own attorney’s fees. The parties share the American Arbitration Association’s administrative fees and the arbitrator’s fees equally, unless the arbitrator assigns those fees differently based on the merits of the dispute.

You may bring a qualifying dispute in small claims court instead of arbitration. DeftBid may go directly to the state courts sitting in Cache County, Utah, or the federal courts for the District of Utah, for an injunction to stop misuse of DeftBid’s intellectual property or the service, without arbitrating that request first.

This arbitration agreement covers disputes between you and DeftBid only, and does not decide a dispute between you and your customer.

If any part of this arbitration agreement is found unenforceable, the rest stays in force, and the unenforceable part is decided in the state or federal courts named above instead. This section survives even after your relationship with DeftBid ends.

10Changes

When these terms change in a way that matters, DeftBid tells you in the app and asks you to accept the new version before you carry on. Continuing to use DeftBid means accepting the new terms.

You may not transfer this agreement to someone else without our consent. We may transfer it as part of a merger, acquisition, or sale of the business — and if we do, its promises about your data go with it.